Ive had a response just asking for bank statement and payment card (some numbers blanked out) before they come back with anything so hopefully fingers crossed I do believe their systems should be able to detect a self excluded account in their group much sooner than me depositing a larger sum. Also, if you don’t have a gambling problem it’s probably best to use the close account option, not the SE one. UKGC have stopped short of saying ‘refund their deposits’, though it is inferred from the last sentence. Last week i opened an account with Redbet and deposited £500, i Lost £450 and left £50 in the account to Play later Few months back i had an account with Mr Green casino and i decided to self exclude myself from it.
Before I submitted my complaint I sent the casino an email asking who I should contact if I had a complaint about a customer being able to bet when self excluded via GamStop. If it is the casino then personally I think you’ve a better chance at recourse than going after GS. The fact that your other accounts were blocked would possibly indicate it has But the fact that you got promo material (a breach of their LCCP, would seem to suggest something’s gone awry at the casino point) I have emailed the casino and have made a complaint asking for an explanation as to why this has happened.
Wife’s card was used maybe once or twice. So many reasons for a casino to not pay out. Today I won £12k at lunch time (Tahiti Gold, was on £100 spins by the end) . So I’ve lost about a grand on this site over the course of its run. Sign inwith askgamblers account Find out more about how to limit gambling ads and content

Bonuses and Promotions at Non Gamstop Casinos
They also provide mobile-friendly designs compatible with Android and iOS, allowing players to enjoy their favorite titles anywhere. These casinos offer high-quality user interfaces, 24/7 chat availability, transparent bonus terms, and reputable software providers. Additionally, hybrid sites combine casino and sportsbook options, enabling customers to wager on football, tennis, horse racing, and esports alongside their favorite slot machines. These often include thousands of online slots, classic table games, live casino streams, and even sports betting sections. Players at non-Gamstop gambling platforms have access to world-class game libraries. These are special slot titles where players can purchase direct entry into the game’s bonus round instead of waiting for it to trigger organically.
Should I complain and get them to refund the £450 i lost as i would not have been able to withdraw had i won and it was an unknown they are part of the same casino group. Later that day i realised i could not log into my Redbet account and was later advised that my self exclusion with Mr Green was the cause and they will refund the £50 (im still waiting) Few months back i had an account with MR Green casino and i decided to self exclude myself from it.
It’s a helpful tool for those who want a break or need to control their gambling habits. GamStop is a UK-based self-exclusion tool.
I think I have a strong case and am hopeful I can get my deposits back and put this whole sorry mess behind me. In this situation though I personally would say it’s only right you get your deposits back, or at least the majority of them. All other casino accounts I have had in the past are still excluded as they should be. All my information with gamstop and with the casino is the same except for my mobile number which actually changed about 2 years ago but I must not have updated it with the casino.

Since these sites are not regulated by the UK, players should always be careful. These casinos often have fewer rules around limits, bonuses, and payment options. Some non-GamStop casinos offer games and providers that are not available on UK sites. This means that even if you’ve excluded yourself through GamStop, you can still access and play at these sites. Blocking yourself from using gambling websites and apps could be just what you need. Once you’ve registered, you cannot cancel your registration during the exclusion period.
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- These often include thousands of online slots, classic table games, live casino streams, and even sports betting sections.
- Anyway I’ve just checked and rest of the money is in the bank already within 8 hours of clicking withdraw
- Unfollowing, muting, or blocking any social media accounts or pages can help to limit the amount of gambling-related content you see online.
Many banks offer the option of blocking yourself from spending or depositing money with gambling companies. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an non gamstop casino no deposit bonus account is active. Ultimately, gambling sites not on Gamstop UK empower users with choice — offering a new generation of gaming experiences for those seeking entertainment beyond the standard UK framework. As more players discover the options available outside the Gamstop network, the market for international gambling operators continues to grow.
Non Gamstop gambling sites are online casinos or betting platforms that operate independently of the UK Gambling Commission’s self-exclusion network. By selecting the best non Gamstop casinos, players gain access to trustworthy international environments that blend excitement with security. Whether you enjoy classic slots, live tables, or innovative bonus buy slots for UK players, non-Gamstop gambling sites provide more freedom and variety than ever before. Despite their benefits, players should approach non Gamstop gambling sites with care. Even though non-Gamstop casinos give players more independence, many still implement responsible gambling measures.
This account has been opened for 4 months they have allowed deposits and paid out multiple times in various amounts . Last week i opened an account with Redbet and deposited £500, i lost £450 and left £50 in the account to play later The casino in question is a participating company with gamstop and they are regulated in the uk and are registered with the gambling commission. As a gambling addict I of course then went to my casino account and was shocked to see that not only did it let me log in but also let me deposit funds.

If you signed up for GamStop because of addiction or gambling problems, it’s best to stay away from non-GamStop sites. If you don’t have a gambling problem, and you’re just looking for new games or bonus offers, non-GamStop casinos can be fun. Always check player reviews before depositing money.

The new regulations came into effect in May of this year, meaning verification prior to depositing. Re Verification – when did you sign up to the casino? You’ll only know what the lay of the land is when either you submit a complaint, or ask the casino for a SAR to see their response from Gamstop. I’ve never gotten past £7k before and any instances where I’ve got to £7k and lost it all arose because I went to £20 spins. I have received the below email from the casino, which I wasn’t expecting as they surely already have my information from Gamstop?
